FAQ

Is the restaurant currently closed?

21 May 2020

The restaurant is currently open and available for takeaways and deliveries only. We are not catering for sit down meals at this time.

 

How can I order food?

You can click and collect from us using our website: orders.urbanguj.com

or alternatively you can use one of our delivery partners: JustEat | Deliveroo | UberEats

Are you offering reduced hours? When are you opening again?

We've reduced our opening hours to 11:30am to 9pm Monday to Sunday. We're waiting for go-ahead from the government to operate as a restaurant properly once again. We look forward to you guys chilling out at the restaurant again soon (Hopefully July 2020).

I placed an order online, when can I come to collect it?

Every order takes approximately 15-20 minutes to prepare. Please come to collect your order according to that as we are not permitting people waiting around too long.

I'm nervous about ordering food. What preventative measures are you taking?

  1. All staff wear hairnets, gloves, aprons
  2. Stations that are used to prepare foods and drinks are wiped down per order and sanitised
  3. Staff that are even the slightest bit unwell are not coming into work. We're not taking any chances.
  4. All tables are wiped down every hour with fast acting anti-bacterial
  5. Gloves are changed per order

I have a question that you haven't covered here. How do I get in touch?

You can get in touch using one of the following:

  1. Website chat system
  2. Phone us on: 020 3003 5008
  3. Email us on: orders@urbanguj.com or info@urbanguj.com